Privacy Policy

HopeLives365 Online University (“the University”) is committed to respecting and protecting your privacy and developing technology that gives you the most powerful and safe online experience. The following statement explains the University policy regarding any personal information you may supply on the University Web site. This privacy policy also discloses how the University collects, protects, uses, and shares information gathered about you on the University Web site. This Statement of Privacy applies to the University Web site and governs data collection and usage. By using the University Web site, you signify your acceptance of the terms of the University’s privacy policy.

Collection of Your Personal Information

You can use the University front-facing website without divulging any personally identifiable information, including your e-mail address. This website does not collect personally identifiable information about you, such as your e-mail address, name, home or work address, or telephone number, except when you specifically provide such information on a voluntary basis, such as when registering at the University website, or requesting material from it. When possible, the University also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by the University. This information can include your IP address, browser type, domain names, access times, and referring Web site addresses. This information is used by the University for the operation of the service, to maintain quality of the service, and to provide general statistics regarding how the University website is used. The University uses such identifiable information collected to continually improve the content of its Web site and to offer its visitors products and services that best meet their preferences, needs, or desires. In so using this information, the University is able to refine their Web site and enhance the benefits it offers.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through the University’s public message boards, this information may be collected and used by other users outside the control of the University. Please be advised that the University cannot interfere with or otherwise limit the use of such personal information when provided on public forums. Note: the University does not read any of your private online communications.

The University encourages you to review the privacy statements of websites to which you choose to link from the University so you can understand how those websites collect, use, and share your information. The University is not responsible for the privacy statements or other content on websites outside the University.

Use of Your Personal Information

The University collects and uses your personal information to operate the University website and deliver the services you have requested. The University also uses your personally identifiable information to inform you of other products or services available from the University and its affiliates. The University may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

In the ordinary course of its operations, the University does not sell, rent, or lease its customer lists to third parties. There are occasions in which the University might undertake one of these activities, subject to the terms and conditions of this Privacy Policy. The University may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In addition, the University may retain the services of a third party vendor to assist it as it attempts to determine whether an individual desires to be retained on the University’s mailing list or whether that individual might be better served by another service or entity. Be assured that in those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is never transferred to the third party. In addition, the University may share data with trusted partners to help it perform statistical analyses, send you e-mail or postal mail or provide customer support. All such third parties are prohibited from using your personal information in any way or for any purpose except to provide these services to the University, and they are required to at all times maintain the confidentiality of your information.

The University does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

The University keeps track of the websites and pages our customers visit within the University in order to determine which of the University’s services are most popular. This data is used to deliver customized content and advertising within the University to customers whose behavior indicates that they are interested in a particular subject area and for no other purpose.

Please be advised that the University’s website will only disclose your personal information without notice if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the University or the site; (b) protect and defend the rights or property of the University; or (c) act under exigent circumstances to protect the personal safety of users of the University or the public.

Your Access to and Control Over Information

You are entitled to view or delete any personal information we have. If this is something you would like to do, we would be happy to accommodate. Please contact us using this form.
If you choose to close your account or ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, or fulfill any others requests from you (for example, to opt-out of further messages or for a copy of your course data).

Use of Cookies

The University’s website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can be read only by a Web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize the University’s pages or register with the University’s site or services, a cookie helps the University recall your specific information on subsequent visits. This allows the University to deliver messages and material more specific to your needs and to simplify the process of recording your personal information, such as your billing address, shipping address, and so on. When you return to the same University website, the information you previously provided can be retrieved so you can easily use the University’s features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the many valuable interactive features of the University’s services or websites you visit.

Security of Your Personal Information

The University makes every effort to secure your personal information from unauthorized access, use, or disclosure. The University protects the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites (for ex. PayPal), it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Statement

The University will occasionally update this Statement of Privacy to reflect company and customer feedback. The University encourages you to periodically review this statement to be informed of how the University is protecting your right to privacy and your information.

Terms and Conditions of Use

The University is offered in and from Virginia within the United States and your use of the University and this Privacy Policy is governed by the laws of the United States and the Commonwealth of Virginia.
If you are using the University from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and shared database is operated. We process data both inside and outside of the United States and rely on legally-provided mechanisms to lawfully transfer data across borders.
By using the University, you consent to your information being transferred to our facilities and to those third-parties with whom we share it with as described in this Privacy Policy.

Contact Information

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at HopeLives365, 5235 Merchants View Square, Haymarket, VA 20169, or via this form. If you believe that the University has not adhered to this statement, please contact the University via this form. We will use commercially reasonable efforts to promptly determine and remedy the problem.